Helpdocs

Welcome to Helpdocs. Whether you're a member, producer, provider, or vendor, our documentation covers Presidio, your plan, the portals, and how to get the most out of them. Start with the section (← over there) that matches your role.

Members

Learn how to use your Presidio plan, find in-network providers, navigate the member portal, update your information and more.

Producers

Discover the ins and outs of Presidio plans and learn how to quote, enroll and navigate the producer portal.

Providers

Check coverage and claims status, and learn about direct contracting with Presidio.

Vendors

Get set up in the vendor portal, start tracking payment status, update bank information and more.

We update these pages as Presidio changes, and every page shows when it was last updated. If you can't find what you need, please email help@presidiocare.com or start a chat.